POLICIES AT THE GRAN
Shipping and Delivery: We deliver serial codes via email within 1 day of purchase. For pre-orders, delivery will be within 3 days of the product release date. If we are unable to fulfill a pre-order, we will issue a refund.
Returns and Refunds: We do not accept returns or refunds for serial codes. In the event of a pre-order cancellation, we will issue a refund to the original payment method.
Payment Methods: We accept USD credit card payments via Stripe payment gateway. We also accept wire transfers from Thai banks.
Customer Service: You can contact us via email, Wix chat, or Facebook chat. We are committed to providing the best possible customer service and will respond to your inquiries as quickly as possible.
Terms and Conditions: Prices, descriptions, or availability of Products are outlined in the respective sections of this Application and are subject to change without notice. We strive to provide accurate information on our website, but we cannot guarantee the accuracy, completeness, or timeliness of the information. Additional product details can be found on the respective Granblue Fantasy serial code webpage.
By using our website and purchasing our products, you agree to our terms and conditions. We reserve the right to update these terms and conditions at any time.
We are committed to providing a professional and high-quality service to our customers. If you have any questions or concerns about our shop policies, please don't hesitate to contact us. We are always here to help.